FAQ's
Frequently Asked Questions
Where are you located?
We are a home-based micro-bakery operating under North Carolina Cottage Food Laws. Pickups are available at our cottage stand in Graham.
When is your cottage stand open?
Our stand is stocked on select days and times. Follow us on social media or check our website for weekly updates.
How do I place an order?
Orders can be placed through our website, direct message, or text. We recommend ordering in advance to secure availability.
How does pickup work?
Once your order is confirmed, you will receive pickup details. Orders are placed at our cottage stand for easy and convenient pickup.
Do you accept custom orders?
Yes! Please place custom orders at least 3–5 days in advance (or more for larger events).
What forms of payment do you accept?
We accept cash, Venmo, Cash App, and other electronic payments. All payments are processed securely through Square. Payment is required to confirm your order.
Do you offer same-day orders?
Limited items may be available at our cottage stand, but availability is not guaranteed. We recommend pre-ordering whenever possible.
Do you offer delivery?
At this time, we offer pickup only.
What ingredients do you use?
We use high-quality, simple ingredients in all of our baked goods. If you have specific allergy concerns, please get in touch with us before ordering.
Do you accommodate allergies?
While we can discuss ingredient options, our kitchen is not allergen-free. Products may contain or come into contact with common allergens such as wheat, dairy, eggs, and nuts.
What is your cancellation policy?
Orders cancelled with at least 48 hours’ notice will receive a refund, minus any applicable Square transaction fees. Last-minute cancellations may not be refunded.
Do you offer refunds?
Due to the handmade nature of our products, all sales are final. However, if there is an issue with your order, don't hesitate to get in touch with us, and we will do our best to make it right.
Thank you for supporting our small business and allowing us to be part of your table.